An old friend of Charlie's is recently bereaved. She keeps seeing her dead husband in the mirror, so goes to Charlie for help. She tells him that it says in the will that there is a secret box kept in an upstairs safe, which must be delivered to the solicitor unopened. This scares Charlie, and he's determined to see inside her box. Julia falls asleep while looking after Chloe, who ends up scalded. Julia calls everyone by the wrong name.