A blackened scar on a frozen field near Detroit marks the fatal impact zone of Flight 3272. The sudden loss of 29 lives leaves families in anguish and investigators perplexed. In search of answers, the NTSB turns to the FAA only to discover that federal regulators themselves may be part of the problem. Witness the stunning 1997 crash of this small commuter aircraft and discover how outdated ideas put pilots and passengers at risk.